Withdrawing CHZ from Kayen liquid staking takes three steps: request, wait and claim. Your stCHZ is burned Withdrawing CHZ from Kayen liquid staking takes three steps: request, wait and claim. Your stCHZ is burned when you submit the request, fixing the amount of CHZ you will receive at that moment’s exchange rate. After the Chiliz network’s approximate 2–3 day waiting period, you can claim your CHZ.
During the wait, your pending withdrawal is represented by a transferable NFT. Whoever holds that NFT can claim the CHZ, so you should not sell, burn or lose it before completing the withdrawal.
How long does it take to get my CHZ back?
A Kayen withdrawal takes approximately 2–3 days. This waiting period is set by the Chiliz network, meaning Kayen cannot shorten it for individual users.
The protocol redemption route is therefore not an instant withdrawal. Once you request to unstake stCHZ, you must wait for the network-set period to end before claiming the corresponding CHZ.
The same waiting period applies regardless of the size of the withdrawal. When it ends, the request becomes available to claim.
What are the three withdrawal steps?
Withdrawing CHZ involves three steps: request the withdrawal, wait approximately 2–3 days and claim the CHZ once the request has matured.
- Request: Submit the withdrawal request. Your stCHZ is burned and the amount of CHZ you will receive is fixed using the exchange rate at that moment.
- Wait: The request enters the approximate 2–3 day waiting period imposed by the Chiliz network.
- Claim: Once the waiting period ends, claim the CHZ. If you have several matured withdrawal requests, they can be claimed together.
The key moment is the initial request. That is when the stCHZ unstake begins and the amount of CHZ due to you is established.
What is the withdrawal NFT?
The withdrawal NFT represents your pending claim to CHZ. It is transferable, and whoever holds it can claim the associated CHZ once the waiting period ends.
The NFT acts as proof of the pending withdrawal between the request and claim stages. It must remain under your control until you have claimed your CHZ.
Because the NFT is transferable, it should not be treated as an unrelated collectible. If you sell, burn, transfer or lose it while your withdrawal is pending, you lose the right to claim the underlying CHZ. If another wallet receives the NFT, the holder of that wallet gains control of the corresponding claim.
Likewise, losing access to the withdrawal NFT means losing control of the pending claim. Keep it in the wallet you intend to use when the withdrawal becomes claimable.
Does my pending withdrawal keep earning?
No. Your CHZ amount is fixed at the stCHZ-to-CHZ exchange rate when you request the withdrawal and does not increase or decrease during the waiting period.
Once the request is submitted and the stCHZ is burned, the pending withdrawal stops earning. The approximate 2–3 day wait does not alter the amount of CHZ assigned to the request.
This means the eventual claim is based on the exchange rate recorded at the request stage, not the rate available when the waiting period ends.
Can I get my CHZ back faster than 2–3 days?
The only faster exit is to sell stCHZ on a secondary market. This avoids the protocol waiting period, but the sale takes place at the market price available that day.
Selling stCHZ is different from redeeming it through the protocol. A secondary-market sale can provide an instant exit, but there is no guarantee that the trading price will equal the amount of CHZ available through protocol redemption.
Users choosing between the two routes therefore face a clear distinction:
- Protocol redemption follows the request, wait and claim process and uses the applicable stCHZ-to-CHZ exchange rate when the request is made.
- A secondary-market sale avoids the 2–3 day wait but executes at the prevailing market price, which is not fixed or guaranteed.
Is there a minimum withdrawal?
Yes. The minimum withdrawal is 0.01 CHZ, matching the minimum deposit required under Chiliz network rules.
Withdrawal requests below 0.01 CHZ cannot be processed through the protocol. For requests at or above the minimum, the same three-stage process applies: request, wait and claim.
In short, withdrawing CHZ through Kayen liquid staking is straightforward but not instant. Request the redemption, retain the withdrawal NFT throughout the network-set waiting period and claim the CHZ once the request has matured.
At a Glance
| Field | Value |
| Step 1 | Request — burn stCHZ, CHZ amount locked at current exchange rate |
| Step 2 | Wait — approx. 2–3 days (Chiliz network rule) |
| Step 3 | Claim — CHZ arrives; multiple matured requests can be claimed together |
| Withdrawal NFT | Represents your pending claim; transferable — If you sell, burn, transfer or lose it while your withdrawal is pending, you lose the right to claim the underlying CHZ. |
| Minimum withdrawal | 0.01 CHZ |
| Faster exit alternative | Sell stCHZ on a secondary market — instant, but at market price, not exchange-rate value |
